Important! This Privacy Policy applies to use of KCM Business To Business Website (for KCP Professional)

1. Introduction

Kimberly-Clark Trading (M) Sdn Bhd ("KCM") respects and upholds your rights to privacy protection under Malaysian law in respect of the collection, use, disclosure and handling of personal information.

Our Privacy Policy details the practices we have adopted to protect your privacy so that you can feel confident about how we manage the personal information you provide to us.

By using our website or otherwise providing us with personal information, you are consenting to KCM collecting, using and disclosing your personal information in accordance with this Privacy Policy.

2. When and How We Collect Personal Information

Personal Information is any information that can be used to identify you. KCM may collect personal information from you from time to time such as your name, date of birth, contact number, postal address, social media account ID and email address through this site.

If you wish to use KCM's services through this site, KCM will require certain personal information from you in order to provide the services. Iaddition, we may collect your personal information in the following ways:

• when you contact us in order to make an inquiry or complaint about a KCM product;

• when you participate in KCM promotions, events, contests or market research.

There will also be circumstances where we obtain your personal information from other sources, such as your authorised representatives, joint marketing partners, social media platforms or persons with whom you are connected on social media platforms.

Before providing personal information relating to other persons to us, you must obtain their consent and notify them of the location of this Policy.

3. How KCM Uses this Personal Information

We will seek your consent to use your personal information. The personal information you provide to KCM through this site will only be used by KCM, its related companies (noting that the site is hosted in the United States) and KCM's authorized third party service providers for the purpose for which you have provided it as well as for one or more of the following purposes:

• to respond to your inquiries and fulfil your requests, such as to respond to your feedback;

• to process rewards, donations, prizes, or sample requests;

• to provide you with information, updates and announcements concerning our products or promotions;

• to enable you to participate in social sharing, including live social media feeds and blogs;

• for our business purposes, including quality assurance, market research, developing and improving our products, enhancing our sites, analysing effectiveness of our promotions, advertisements and marketing, evaluation of use of Kimberly-Clark sites, products and services, identifying usage trends and measuring customer satisfaction;

• in dealing with our third party service providers that provide services such as web hosting and moderating, e-mail and direct mail delivery and IT services and fulfilment houses;

• to invite you to subscribe to our newsletters or to invite you to join surveys, promotions and contests;

• when dealing with government agencies where the law requires us to do so; and

• for other purposes disclosed to you when we collect your information.

You can review the companies that form Kimberly-Clark at: http://www.sec.gov/Archives/edgar/data/55785/000005578512000021/kmb-123111xexx21.htm.

Your personal information is never shared, sold, rented or otherwise disclosed outside KCM, its related companies or KCM's authorized third party service providers (except as required for any statutory or legal requirements).

Overseas Disclosure

Your personal information may be disclosed to KCS related companies or KCS’s authorised third party service providers located outside of Singapore. It is likely that those overseas recipients will be located in the United States of America, Australia, New Zealand, Thailand or Malaysia, though this list will change from time to time. If you provide your personal information to us in accordance with this Policy, you are taken to consent to the disclosure of your personal information to all overseas recipients.

4. Security of Information

KCM takes reasonable steps to ensure the security of all information it collects, including that the information is protected from misuse and loss and from unauthorised access, modification or disclosure.

However no data transmission over the internet or information stored on servers accessible through the internet can be guaranteed to be fully secure.

5. Cookies

KCM is committed to providing a website tailored to suit our professional customers' needs. Accordingly, we collect information from your use of the website through you actively submitting any personal details to this website, and also passively by means of "cookies".

A "cookie" is a small piece of data sent from a website and stored in a user's web browser while a user is browsing a website. When you access our site we use a cookie or cookies that identify your IP address and type of browser, and other anonymous information to help us administer this website, analyse use of the website, and provide users with a better website experience.

A "cookie" may also be used to track your personal use of this website. This will only occur when you have (a) submitted any personal details to this website, or (b) when you open a link in any email correspondence sent to you by or on behalf of KCM or Kimberly-Clark which directs you to this website. By submitting such information or opening these links, you are taken to consent to this tracking. The information will be used to provide you with better service in your use of the website, customise the website based on your preference and compile and analyse which areas of the website are of interest to you. We may also, from time to time, use the personal information we collect to inform you about our products, services, or promotions which we think may be of interest to you. We will provide the opportunity for you to express a wish not to receive such communications.

Bookmark & Share: Please note that the 'Bookmark & Share' functionality on the website is run by a third party provider (AddThis). If you use this 'Bookmark & Share' functionality, AddThis may also use a cookie or third party web beacon to collect certain anonymous information about your visit of our website. This does not obtain any personal information about you, but AddThis may use the information collected from your use of Bookmark & Share' functionality (and your visit to this or other websites) to provide your computer with advertisements about products and services in which you have the greatest interest.

Any cookies used on this website are readable only by KCM and cannot access, read or modify any other data on a computer, or your use of other websites. However, if you would prefer that cookies not be used to identify your use or access to this website, you are able to set your browser to refuse cookies (the 'help' portion of your toolbar will generally direct you on how to prevent your browser from accepting new cookies or fully disabling cookies), or to alert you when cookies are being sent to you. Some parts of this website may then no longer be available. 

6. Retention of personal information

KCM will retain personal information for as long as it is necessary to fulfil the purposes for which it was collected or as required by relevant laws.

7. Access and Correction of Personal Information

If your personal information changes (such as your address) or you wish to correct or update your personal information on file, we will endeavour to correct or update your information.

If you believe for any reason that we are holding inaccurate or incomplete information about you, you may request us to correct it.

If you wish to access your personal information, have any questions about our Privacy Policy or have a complaint regarding treatment of your privacy by us, please contact:

Data Protection Officer

Kimberly-Clark Trading (M) Sdn Bhd
2nd, 10th and 14th Floor, Tower 2, Wisma AmFIRST,
Jalan SS7/15 (Jln Stadium), Kelana Jaya,
47301 Petaling Jaya, Selangor, Malaysia.

Phone (Malaysia): 1 800-889-466
Fax (Malaysia): (60)3-7492 2576
E-mail:  [email protected]

8. Links and Third Parties

This Privacy Policy does not apply to:

• information collected by third party websites, platforms and/or applications (“Third Party Sites”) which we do not control;

• information collected by Third Party Sites which you access via links on Kimberly-Clark sites; or

• banners, sweepstakes and other advertisements or promotions on Third Party Sites that we may sponsor or participate in.

These Third Party Sites may have their own privacy policies and terms and conditions. We encourage you to read them before using those Third Party Sites. KCM is not responsible for the practices of third parties, including any third parties that operate a website accessed through a link that appears on our website. This includes any social media platforms to which you post content related to our products.

9. Changes to this Privacy Policy

This Privacy Policy may change from time to time particularly as new rules, regulations and industry codes are introduced. Any changes to our Privacy Policy will be posted on our sites.